Frequently Asked Questions

• Why are your prices lower?

  Because we are priced more intelligently and we are not intermediaries like the rest

• What happens if I already have a call-center and I only want to use parts of Toky?

  We have interconnections alternatives that may work for you. Please contact us to info@toky.co to discuss them

• What's an agent?

  An agent is a person able to receive Toky calls inside your business: it could be you or any of your employees

• Do I get charged for receiving calls?

  Nope. Incoming calls are free, unless the call is received using a toll-free number

• What payment methods do you accept?

  Credit/debit cards, PayPal and bank wires for annual payments

• Are you GDPR compliant?

  Yes. You can find more information here

• Can Toky co-exist with my phone infrastructure?

  Of course. Toky is not invasive and can run in parallel to any existing telephone installation

• Can I make outbound calls from my account?

  Yes. You can call to any destination directly from your Dashboard at a very competitive prices

• How good should my Internet connection be to use Toky?

  That depends on how many simultaneous calls you want to receive, but in general, your average home-level connection will work

• Got more questions?

  Visit our Help Center for more details about the product