Use notes and tags to your calls, grouping them to evaluate your sales and support processes

Easily identify calls with custom tags, add important notes that your team can use to make decisions and plan the conversation with customers

Tag and add comments wherever you need it

You can assign tags and leave notes of your inbound or outbound calls; from the regular or power dialer, or in the call history

Improve collaboration and make better decisions

Allow your agents to have relevant information about each call and use it to serve your customers better

Synchronize notes with the CRM and business apps connected to Toky

Increase the productivity of your agents by allowing Toky to synchronize notes and labels with your CRM or connected business applications. Avoid your agents to repeat typing and increase information opportunity

A growing list of features that’s always evolving

Toky is constantly developing new features to help your business. Sign up to learn about everything our virtual phone system can do for your sales and support processes