A multilevel IVR system to optimize customer service in your call center

Create a phone tree that makes it easy for your customers to contact the right team, offer an IVR with custom audio messages, multi-language options and much more

Easily create an IVR for each one of your business phone numbers

Design your phone tree using a friendly interface with different options for each keypress. Add custom audios, transfer calls to agents or groups, forward calls, you can even receive faxes

Improve your agents’ efficiency with better call distribution

Create an IVR that guides your clients to the agent that best meets their needs or answer their doubts with informative audios. Improve your customer service and allow your team to be more efficient, preventing your client from jumping between agents to find the right one

A multilevel IVR that suits your every need

Create nested phone trees according to your needs, whether you want options in different languages, centralize phone routing for specific locations, or if you want to share informative audio messages

A growing list of features that’s always evolving

Toky is constantly developing new features to help your business. Sign up to learn about everything our virtual phone system can do for your sales and support processes