Easy to use IVR to boost your call center and customer service

The IVR (Interactive Voice Response) integrated with Toky will allow your callers to contact the right agent or team

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How can an IVR improve your call center?

The IVR can improve the way your customers reach you

An Interactive Voice Response (IVR) is a menu that allows customers to directly contact the agent or group of agents best suited to their needs using the numeric keypad in their telephone.

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IVR Feature

Connect your customers to the right person

You can easily configure the Toky IVR using your browser and designing a phone tree according to the needs of your business, your customers or the team of your call center.

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Your IVR integrated with your business virtual phone system

The IVR integrated to your Toky virtual phone number works with the features and integrations offered by Toky with your CRM software and other tools.

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IVR Screenshot