WhatsApp Business is here! Respond to WhatsApp messages directly through Toky.

Improve response times by creating agent groups and assigning ring strategies

Allow calls to ring sequentially or simultaneously for all agents in a group. Better distribute your calls to shorten the response time and provide the best quality of your customer service

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Direct calls to the right agents

Ensure that calls are answered by the most qualified agents and improve your customer service, establishing your personalized ringing order for each ring group

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