A growing list of features that’s always evolving
Toky is constantly developing new features to help your business. Sign up to learn about everything our virtual phone system can do for your sales and support processes
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From voice calls to SMS to the administration of your call center, and premium features. Discover the best way to use Toky and boost your business
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Toky is a powerful business communication tool, with its potential being greater when you know how to use it best
Setting up Toky
Prepare Toky to start communicating with your customers and your team
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Learn to log into Toky from our web, desktop or mobile applications, to use Toky as an agent or as an administrator
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Set your working hours to receive calls from customers only when you or your team are available
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Build your call center team by adding agents and grouping them as you need, to optimize your customer service
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Buy phone numbers in several countries around the world and get closer to your customers with local or toll-free lines
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Set up your IVR to make it easier for your customers to navigate through a phone menu and get the service they need
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Call customers around the world from your computer or mobile device
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Transfer calls to other agents and improve your customer service through team collaboration
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Use our phone directory to manage your customers’ basic contact information
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Discover our help center and learn more about all the Toky features with tutorials and detailed information.
Basic settings
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Port your numbers to Toky
Learn how to bring your own numbers to Toky
Learn how to bring your own numbers to TokyUsing more Toky tools
With Toky, you can do so much more than make and receive calls; learn about other features that will help you communicate better with your customers
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Send SMS from your browser, or using our applications for desktop and mobile devices
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Check the voicemails that customers leave for your team, or those left directly to you
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Use Toky's reports to get information on calls, number usage, costs, SMS and more
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Add the call widget to your website and allow your visitors to call you with a few clicks
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Add notes and tags to your calls to search and sort them efficiently
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Getting started with Toky Virtual Phone System
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How to get your virtual phone number with Toky
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How to configure Phone tree or IVR in Toky
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How to create a Call Center performance report with Toky
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Call center tools
Videos
Premium features and integrations
Give your sales and support processes a boost with these powerful features.
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Run power dialer campaigns to make more calls in less time
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Use voicemail drop and Toky will leave pre-recorded audio messages in your customers’ voicemail inbox, while you make more calls
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Integrate your apps with our API to connect Toky’s phone system to your in-house software
Premium features
Integrations
Salesforce
Salesforce integration will instantly log inbound and outbound calls made with a single click
Learn MoreHubspot
Call customers without leaving your CRM with this Hubspot integration. Rely on Toky to keep track of inbound and outbound calls with no effort
Learn MorePipedrive
Close more deals and keep track of your sales calls automatically with our Pipedrive integration
Learn More