Early Access

WhatsApp Business Solution

Respond directly to WhatsApp messages through Toky’s calling and messaging dashboard

Request early access

Offer Customer Support via WhatsApp

Ensure your messages to customers are delivered by WhatsApp. Get Early Access to the official WhatsApp Business Solution by applying with Toky today

Apply for early access

WhatsApp Numbers for Business Accounts

Enable your customers around the world to message you on WhatsApp. Submit your company and contact info to get pre-qualified

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Frequently Asked Questions

  • What is the WhatsApp Business Solution?

    The WhatsApp Business solution enables businesses and customers to connect quickly, easily, and reliably through an officially approved WhatsApp connection.

  • Which businesses can use the WhatsApp Business solution?

    Any business that wants to communicate with their customers using WhatsApp can potentially use the solution. Apply for access now. All submissions will be reviewed for approval by WhatsApp.

  • For what purpose can my business use the WhatsApp Business solution?

    You can only use the WhatsApp Business solution for a limited number of use cases, such as: Alerts, Notifications, and Customer Support.

    Please note:

    1. The WhatsApp Business solution does not support messaging for marketing purposes
    2. During our Early Access period, Toky will only allow businesses to respond to inbound WhatsApp Messages. Notification and Alert templates for outbound messaging will be enabled at a later date.

  • How do I start using the WhatsApp Business solution with Toky?

    Simply click any of the buttons on this page and submit the information requested. Once signed up, you will receive more information about the next steps and be contacted by one of our customer service agents to guide you through the process.

  • How long will it take to receive a verified WhatsApp Business account?

    WhatsApp Business Messaging is opening with limited availability and WhatsApp approval is required for all businesses entering the program. Toky will help onboarding businesses on to WhatsApp as efficiently as possible.

    If you have signed up for early access, Toky will let you know if you’ve been approved within three weeks.

  • Can I send messages to my customers on WhatsApp?

    Yes, you can send messages to your customers as long as they have initiated the conversation. This will open a 24-hour support window wherein you can reply as often as required to resolve the customer’s questions.